Emergency Management with Evertel

Evertel for Emergency Management

Evertel helps community leaders improve public safety across the board. It’s the go-to collaboration platform for any type of emergency response.

Join agencies across the country who use Evertel
Communicate with responding agencies

Organized communication with ALL responding agencies

We need to address crisis events from every angle. Evertel’s chatrooms make it easy for agencies to solve problems together, in real-time with shared communications between response teams.

Incident command rooms

Improve your disaster response and boost deconfliction with organized chatrooms available to all responding agencies. Use broadcast messages that can reach all of the right parties simultaneously, even when they're on-the-move — keeping everyone in sync and fully informed.

Deliver key information to the decision makers at EOCs

Provide instant updates to the people who need them most. Evertel makes communication easier than ever, and all of the discussions are intuitively organized.

Keep government leadership in sync

Maintain open lines of communication between your elected officials on the local, county, state, and federal levels by creating designated leadership-only chatrooms.


Surprise, Ariz., Uses Evertel to Build Virtual EOC During COVID

Almost immediately upon learning that the pandemic was taking hold and that group meetings were no longer going to be allowed, Surprise deployed its virtual EOC using Evertel’s first responder app.


Stronger interagency coordination

Collaborate and coordinate with transportation agencies, transit providers, emergency management, and incident responders during major regional natural disasters.

Real-time collaboration

Collaborate with a wide range of partners, including 911 centers, emergency managers, law enforcement, first responders, and the national weather service. You can even reach out to traffic incident management, federal, state, and local government agencies, the private sector, and the public — all from one platform.

Coordinate statewide deployments

Build a statewide communications network to address problems via true collaboration and interoperability. No one’s needs should get overlooked.

Collaborate during planning and operations

Use Evertel chatrooms to bring key stakeholders together in one space during planning stages. Then you can quickly develop and distribute memoranda of understanding (MOUs) so everyone is on the same page regarding policies and procedures during a crisis event.

Collaborate, Coordinate, Respond

Stay connected during emergency response

Use Evertel for real-time communications that enhance awareness and facilitate decision-making. Better coordination and resource management through Incident Command Rooms keep all parties informed to improve the effectiveness of response.

Keep responding agencies in sync

Enhance coordination efforts and rapidly share information across agencies.

Keep key stakeholders informed

Ensure your local politicians, city managers, and directors are in-the-know for important response activities and progress in real-time.

Reduce confusion in the chaos

Endless email reply-alls and siloed information only result in confusion, conflict, and a sloppy response. With Evertel, information is instant, accessible, and meaningful to the tasks at hand.


Share intel and communicate effectively across organizational and technical boundaries

In public safety, systems need to be interoperable. Otherwise you get fragmented response efforts and information gaps, both of which can cost time and, in extreme cases, lives.

Fortunately, you can solve these problems Evertel. The platform works on any desktop, smartphone, or MDT/MDC, regardless of the device, carrier, or network.

Remove information siloes

Evertel is specifically designed to help emergency managers and first responders build effective regional, statewide, and cross-border communication networks. That way, everyone is in-sync with full visibility into events as they unfold.

Accessible collaboration even if an agency is not an Evertel customer

Evertel's Incident Command rooms are accessible to 1st responders whether their agency is a customer of Evertel or not. You control the access criteria of each chatroom by agency type, radius, and/or state. And your managers have final approval on who has access.

Easy adoption

Evertel is cloud-based, which means there are no complicated installs, no additional hardware, and little-to-no time from IT departments. Plus, all of your intelligence is delivered through messaging interfaces your staff is already used to.

Evertel interoperable communication

Faster communication delivers better outcomes

Switching to Evertel allows you to connect with other emergency personnel anytime and anywhere—straight from your smartphone or desktop.

Iowa County EMS
Emergency Manager Iowa County

In our region, we have severe flooding every spring. We are using Evertel to name each of these seasonal floods by name, creating a chatroom for all regional employees to work and deploy. When the flood is over, this room is used to create our after-action report and overtime/deployment tracking in case federal funds are submitted for reimbursement. Within hours, we have a complete report with minimal employee effort.

Cedar Hill, TX
Emergency Manager City of Cedar Hill, Texas

Our City’s police department began using Evertel in April, 2019. We began hearing how effective this platform was for all of our police officers and supervisors. Our Chief of Police explained that Evertel gave his agency full control of all data and was far more effective than any internal system we were using. When the state of Texas passed the new law pertaining to personally-owned device communications, we decided to deploy Evertel across the entire City. Today, we have more than 330 employees across our entire City, achieving full compliance with the new state law in Texas. Then our nation experienced the global pandemic in late March, 2020. We implemented all EOC (emergency operations center) branches in private rooms on our City’s platform. In less than an hour, we were fully deployed and had the ability to update all key leaders in the City as well as elected officials on our city’s response regarding Covid-19.

State of Arizona
Emergency Manager Arizona

Thankfully we deployed Evertel in our city to address special events and weather-related events. Since we live in the western region of Phoenix, when there is just a little rain, we experience a lot of flash flooding, street closures, and swift rescues of our citizens caught in the flood. With that said, having Evertel deployed and automated within our City, when the Covid-19 pandemic crisis hit our region, we fully deployed a virtual EOC and incident management teams responded within 1 hour. Evertel has proven to be a far superior platform for all of government.

State of TX
Asst. City Manager Central Texas

This may sound trivial but within 1 week of deploying Evertel, there were no more rumors, morale improved, and supervisors could instantly connect with their personnel. Leaders cannot lead without effective communication and Evertel has been a much needed tool for our City.

Supporting Mission-Critical Workloads

Industry-leading Security & Compliance

We understand the critical nature of the data you share, so we’ve gone to great lengths to protect it. With Evertel, you can trust that your data stays secure and compliant.

CJIS Compliant
FOIA Compliant
HIPAA Compliant
FIPS Validated
Military-Grade Encryption

All data within Evertel is protected both at rest and in transit with AES 256 military-grade encryption.

Compliance Mandates

Evertel’s secure cloud solution complies with the FedRAMP High baseline, the DOJ’s CJIS Security Policy, DOD's Cloud Computing SRG, FIPS 140-2, IRS-1075, and other compliance regimes.

Vetted Access

Evertel’s Secure Cloud Platform is managed by U.S. citizens on U.S. soil, and root account access is only granted to entities and root account holders that pass a screening process.

Evertel Shield

Strengthen your inter-agency communication
during emergency events

Get up and running in minutes. No hardware. No requirements on IT.
Test with a small team, then add your entire agency

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