Troubleshooting Urgent Notifications on Mobile

Table of Contents

Your device may require specific instructions not available here. Please refer to the phone developer's device-specific instructions!

Users with iOS or Android devices can opt-in to receive Critical Alert/Urgent notifications in the event of an emergency. Critical Alerts is a special push notification classification that always appears at the top of your lock screen above all other notifications and plays a sound and sends alarm notifications, even if the device is muted or in Do Not Disturb mode. 

How to configure Critical Alerts

Unlisted phone/OS?

If your phone or OS is not listed above, search for specific settings on your phone in the following categories:

  • Notifications
  • Priority mode
  • Battery power and optimization
  • Background permissions
  • Focus Modes (filters within each mode)

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